Sana 101 Terms & Conditions – Complete Rules

1General Terms & Conditions

These Terms & Conditions Sana 101 constitutes a legally binding agreement between the platform and all its users. Sana 101By creating an account with or using the platform, you are deemed to have read and agreed to all of these terms.

If you disagree with any part of these terms, please refrain from using the platform. For any questions, contact our support team.

2Account Registration

Sana 101To open an account with , the following conditions must be met:

• Must be 18 years of age or older
• Each individual may hold only one account
• All information provided at registration must be accurate and up to date
• You are solely responsible for keeping your account password confidential
• Opening or managing an account on behalf of another person is strictly prohibited
• Registering with a fake identity or using someone else's details is strictly prohibited

If multiple accounts belonging to the same person are found, all accounts will be closed and all balances may be confiscated.

3KYC Verification

In compliance with international anti-money laundering regulations Sana 101 Identity verification is required for all account holders. KYC must be completed before your first withdrawal or any transaction exceeding ৳10,000.

Required Documents:

4Deposits & Withdrawals

Sana 101The following rules apply to all financial transactions on :

• Minimum deposit amount: ৳200
• Minimum withdrawal amount: ৳500
• KYC verification must be completed before withdrawals can be processed
• The deposit and withdrawal method must be the same (as per policy)
• Mobile Pay, Nagad, Rocket, bank transfer, and crypto accepted
• Deposits from third-party accounts will not be accepted

Withdrawal processing times: mobile banking 30 minutes–2 hours, bank transfer 1–24 business hours. Additional verification time may be required for unusual transactions.

5Betting Rules

Sana 101The following rules apply to all betting activity on:

• Bets cannot be cancelled or changed once confirmed
• Bets cancelled due to technical errors will be fully refunded
• In the event of an abandoned or suspended match, bet settlement rules may differ depending on the circumstances
• Maximum bet limits are set individually for each event and market
• Betting on incorrect odds or exploiting technical errors is prohibited
• Bets linked to match-fixing or any form of irregularity will be voided

6Bonuses & Promotions

Sana 101General and specific terms apply to all bonuses and promotions on. Claiming a bonus constitutes acceptance of these terms.

• Each bonus has its own wagering requirement (x)
• When a bonus is active, real money will be used first
• Any unused bonus will be automatically cancelled upon expiry
• The same person may not claim bonuses across multiple accounts
• If bonus abuse is detected, all bonuses and associated winnings will be forfeited
• Bonuses cannot be sold or transferred

Sana 101 Bonus offers may be modified or cancelled at any time. However, any wagering progress already accumulated on an active bonus will be retained.

7Prohibited Activities

Any of the following actions Sana 101 The following are strictly prohibited on the platform and may result in permanent account termination:

• Money laundering or use of funds from illegal sources
• Using bots, automated software, or artificial intelligence to play
• Creating multiple accounts to collect bonuses
• Attempting to hack or gain unauthorized access to the platform's security systems
• Placing bets using match-fixing arrangements or insider information
• Exploiting technical errors to gain an unfair advantage
• Abusive, threatening, or racist behaviour

8Privacy & Data Protection

Sana 101By creating an account with , you also agree to our Privacy Policy. For full details on how your personal information is collected, stored, and used, please refer to our Privacy Policy can be found on the page.

• Your information will never be sold to third parties
• Your information will not be shared unless required by law
• All data is encrypted with 256-bit SSL
• You can opt out of marketing communications at any time

9Responsible Gaming

Sana 101 We believe gaming should be fun, not a source of stress. To support that, we provide the following tools:

• Option to set daily/weekly/monthly deposit limits
• Option to take a break for a set period (Cooling-Off)
• Self-exclusion – from a minimum of 1 month up to permanent
• Referrals to specialist organisations and support links

10Account Termination

Sana 101 may suspend or close an account without prior notice for any of the following reasons:

• Any breach of the Terms & Conditions
• Providing false or misleading information
• Bonus abuse or fraudulent activity
• Suspicious transactions indicating potential money laundering

Users may also request to close their account at any time. Once verified, any remaining balance will be returned within 5 business days, unless withheld due to a breach of the Terms & Conditions.

11Dispute Resolution

For any dispute or complaint, please contact our customer support team in the first instance. Sana 101 All complaints are reviewed fairly and in good faith.

• Step 1: Submit your complaint via live chat or email
• You will receive an initial response within 48 hours
• If unresolved, you may escalate the matter to the relevant licensing authority

Disputes related to bets must be raised within 30 days of the event concluding. Claims submitted after this period may not be accepted.

12Changes to Terms

Sana 101 These Terms & Conditions may be updated at any time. You will be notified of significant changes via your registered email or through a platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. The "Last Updated" date on this page is kept current at all times.