Sana 101Your personal information is never a product. How it's used, where it goes, and how it's protected — everything is laid out here transparently.
How Sana 101 views your privacy
This Privacy Policy Sana 101 Applies to the website and all associated platforms. Sana 101By creating an account on or using our services, you are considered to have agreed to this policy.
We believe data protection is not just a legal obligation — it's an ethical one. That's why this policy is written in plain language rather than complex legal jargon, so you can actually understand it.
The Bengali version of this policy is provided for informational purposes. In the event of a legal dispute, the original English version shall prevail.
Sana 101 Only the information necessary to provide our services is collected. This data falls into three categories:
Information you voluntarily provide — such as conversations in live chat — may also be stored to help us improve our service quality.
Sana 101 Your data is used for the following purposes:
You can opt out of marketing emails or SMS at any time. Use the "Unsubscribe" link in your account settings or at the bottom of any email.
Sana 101Security is maintained at the highest industry standards. Here's what we do to keep your information safe:
Use a strong password and keep 2FA enabled. Be cautious when logging in on public Wi-Fi. Never share your password with anyone — Sana 101' support team will never ask for your password.
Sana 101 Cookies are used to ensure the platform functions properly and to improve your experience. The types of cookies we use:
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause login issues.
Sana 101You have several important rights regarding your personal data:
To exercise any of the rights listed above, email privacy@sana101.click or reach out via live chat. Requests are typically responded to within 30 days.
Your data is not kept indefinitely. Retention periods vary depending on the type of information:
Sana 101 Strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be terminated.
If your child has accidentally created an account, please contact us immediately at support@sana101.click. We will close the account without delay.
If you have any questions or concerns about this Privacy Policy, please reach out to our Data Privacy Team:
Serious privacy complaints will be addressed within 30 days. If you are not satisfied with the resolution, you may escalate the matter to the relevant regulatory authority.
Opening an account online means sharing some personal information. But where that information goes and how it's used — these are questions many people rightfully ask. Sana 101We answer this question openly because we believe transparency builds trust.
Mobile banking is now within everyone's reach in Bangladesh. When a transaction is made via Mobile Pay or Nagad, certain financial information is naturally involved. Sana 101 This information is used solely to process transactions — nothing else. Only the details necessary to complete a transaction are passed on to the payment provider.
Many users wonder about KYC and identity verification — particularly why a National ID is required. The straightforward answer: identity verification is mandatory to comply with international anti-money laundering laws and to protect minors. Sana 101 This information is stored on secure, encrypted servers and deleted after the legally required retention period.
Gaming history and betting records are maintained for three main reasons: to resolve disputes (for example, if you claim a winning was not credited), to support responsible gaming monitoring, and to calculate bonuses. This data is never shared with third parties.
There is a common misconception about cookies. Not all cookies are the same. Sana 101's essential cookies cannot be disabled, but all other cookies are optional — turning them off will not significantly impact your experience. You can delete or manage cookies at any time through your browser settings.
All in all, Sana 101Your data stays yours. We only collect what's strictly necessary to provide our services. For us, upholding this commitment isn't just about legal compliance — it's about being trustworthy.
Frequently Asked Questions About Data Protection & Platform Use
Join Sana 101 and enjoy entertainment on a safe, transparent platform.
For users aged 18+ only. Play responsibly.